Privacy Policy – Albany 4×4 Accessories

ClearSky Ventures Pty Ltd (ABN 51 677 246 703) trading as Albany 4×4 Accessories (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Information We Collect

We may collect personal information including:

  • Name
  • Address
  • Phone number
  • Email address
  • Vehicle details and service history
  • Payment and transaction details
  • Any information provided through our website, in-store, or via phone

2. How We Collect Information

We collect personal information when you:

  • Request a quote or make a purchase
  • Book installation or workshop services
  • Contact us via phone, email, website, or in-store
  • Interact with our website or marketing

3. How We Use Your Information

We use your information to:

  • Provide products and installation services
  • Process orders and payments
  • Communicate about bookings, quotes, and enquiries
  • Maintain service and vehicle records
  • Improve our services and customer experience
  • Send marketing communications (where you have opted in)

4. Disclosure of Information

We may disclose your information to:

  • Suppliers and distributors
  • Payment providers
  • IT systems and service providers
  • Government or regulatory authorities where required

Some of these providers may be located outside Australia.

5. Website Tracking & Cookies

Our website may use cookies and tracking technologies including:

  • Google Analytics
  • Meta (Facebook) Pixel

These tools help us understand website usage and improve marketing performance.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

Information may be stored electronically or in physical records.

7. Access & Correction

You may request access to or correction of your personal information by contacting us.

We will respond within a reasonable timeframe.

8. Complaints

If you believe your privacy has been breached, please contact us with full details.

We will investigate your complaint and respond within a reasonable timeframe.

9. Data Retention

We retain personal information only as long as necessary for business and legal purposes.

When no longer required, information is securely deleted or de-identified.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

Albany 4×4 Accessories
Unit 1 / 23 Minna Street, Albany WA 6330
Phone: (08) 9841 2000
Email: sales@albany4x4accessories.com.au

ssories.com.au